CAREERS AND RECRUITMENT
Find out about how to join our distinctive team
The Business
At Alexander Hotels we are proud of our distinctive hotels located just outside London. They combine traditional country house hotels, fabulous spa facilities and stylish interiors to meet the needs of the most discerning guest. We offer beautiful environments, magnificent facilities for conferences, for weddings or purely for pleasure. Most of all we offer a standard of personal service that sets us apart from the rest.
Distinctive employees work in our distinctive hotels.
The People
Our guests are welcomed and served by people with passion, commitment and great enthusiasm for excellence. Our people have great pride in our product as well as in the traditional hospitality that compliments our outstanding hotels. They see every day as an opportunity to show our guests how good we can be, always ensuring guests leave with a lasting memory of a fantastic stay.
The Commitment
Our Commitment; Our experienced senior management team are well aware of the challenges of running an award winning hospitality business. We are all committed to offering an excellent working environment, supporting all employees to reach their job and career ambitions. You will be provided with the resources you require and will be treated with respect and in a fair, professional way at all times. We are committed to ensure our teams are involved and informed so they have every chance of giving of their best. For the ambitious we offer great opportunities for development and progression. Our experienced People & Development Manager ensures you are offered outstanding training and are coached and appraised to your full potential.
Your Commitment; While we appreciate your experience and knowledge we are more interested in your motivation for delivering excellent service and your personal qualities. These will determine your actions in the workplace, your loyalty to our business, your colleagues and our guests. There are 6 key areas that all our employees at every level are motivated to achieve, we call these our KEY STANDARDS;
Appearance and Personal Presentation 'Looking our best and creating the right impression at every occasion all through our working day'
Customer Service ' As simple as a smile, an acknowledgement, listening to and meeting our guests needs, helping guests to resolve issues and get the best out of the time in our company. We are deliverers of personal service to all our guests, ensuring all our guests are treated as individuals.'
Team Work 'Working together to deliver excellence. Realising every action has a consequence and ensuring all our actions help our colleagues to give of their best.'
Telephone Handling 'Our commitment to ensure that guest service on the telephone matches our personal face to face service at all times - creating the right impression before, during and after a guests stay.'
Hotel & Department Tidiness 'All taking our share of the responsibility in making sure our hotel, spa and department look tidy, protecting our fabulous product and keeping it looking its best at all times.'
Health & Safety 'Ensuring every person who enters our business has the confidence of our ability to run our business in a safe and healthy way.'
If you would like to join our team our current vacancies are;
Alexander House Hotel
Job Title
Salary
Apply for this job
£13- £14,000
£Dependant on grade
£14,625
£Dpendant on experience
£13 to 14,000
£16,000
£6.00 per hour
£Hourly rate dependant on experience
Langshott Manor
Job Title
Salary
Apply for this job
£13000
Rowhill Grange Hotel & Spa
Job Title
Salary
Apply for this job
£Hourly paid rate subject to experience
£16,000
£Dependant on experience
£17,000
If you would like to apply for one of these vacancies please ensure you give full information to help us deal with your application effectively. Attach a cv and let us know of any additional relevant information. Alternatively you are welcome to telephone for an application form. If we do not currently have a position that suits your requirements please select the following link; - General Application Form
Peter Maskens, Group People & Development Manager
pmaskens@alexanderhouse.co.uk
Based at; Alexander House Hotel & Utopia Spa, East Street, Turners Hill, West Sussex. RH10 4QD
Telephone; 01342 859752